Home > How ThriveCart Works > Failed Payment Recovery (Dunning)
Turn failed payments into recovered revenue with automated retries and reminders. Keep subscriptions active, reduce churn, and stabilize your recurring income without lifting a finger.
75K+
Businesses powered
Representing 1.5% of the creator economy, people trust ThriveCart to grow their business & boost revenue.
Products Sold
Sell your digital products, courses, T& physical products to a growing audience with tools designed to scale your business, fast.
In Processed Sales
Driven by high-converting checkouts, upsells, & optimized funnels used across 1000s of businesses.
Stop leaving money on the table when payments fail. ThriveCart’s smart retry system automatically attempts charges multiple times and sends branded reminder emails to customers until the issue is fixed, so revenue that might have been lost flows right back into your account.
Most churn isn’t intentional, it’s caused by expired cards or declined payments. ThriveCart’s dunning helps subscribers update their details quickly and securely before a rebill fails, keeping more customers active and reducing unnecessary cancellations.
Chasing payments manually is time-consuming and awkward. With automated retries, reminders, and customer self-service links, ThriveCart eliminates manual follow-ups so you and your team can focus on growth, not debt collection.
Healthy recurring revenue is the backbone of a predictable business. By reducing churn and recovering failed payments automatically, ThriveCart’s dunning helps you stabilize income, forecast growth with confidence, and scale without worrying about leaks in your subscription model.
ThriveCart Standard
Includes
Premium add-ons
Live Chat Support
$19/month
Dedicated Slack Channel
$499/month
0% fees on sales and 24/7 – 365 world class support.
$495
One-time payment
$495
One time payment
ThriveCart Pro+
(Recommended)
Includes
Premium add-ons
Live Chat Support
$19/month
Dedicated Slack Channel
$499/month
0% fees on sales and 24/7 – 365 world class support.
Standard + $295
(annual)
$790
then $295/year from year 2
Ultimate Bundle
All features from Pro+, Learn+
Includes
Premium add-ons
Live Chat Support
$19/month
Dedicated Slack Channel
$499/month
0% fees on sales and 24/7 – 365 world class support.
Pro+ + $195
(one-time)
$985
then $295/year from year 2
I more than doubled the conversion rate – it was more like 4x or 5xing. Going from a third-party, scammy-looking checkout page to my own branded one really helped. And I loved ThriveCart’s dashboard. Being able to so easily see metrics let me make better decisions powered by data.
Course Creator School and The Passive Project
I was considering Kajabi and Kartra platforms, but if I built my house on that platform I’d be paying over $1,800 per year. And when you’re starting out you want to bootstrap.
ThriveCart expert and strategist
I do all the marketing and we’ve got a decent team of ten different people, and all I have to worry about is content and my podcast. ThriveCart has been an incredible boost for us and allowed us to publish this incredibly meaningful content that’s helped thousands of people.
Course creator and owner of TheRiseToTheTop.com
I’ve released ebooks and online courses through ThriveCart. I’m planning on exploring more complex sales funnels soon.
YouTube marketing coach
It is so easy to setup a sales page or funnel, checkout and bump order with this software. They have a build in “page builder” with all the necessary components and you can simply duplicate your products to create new similar funnels.
Web consultant
The team got Pro+ setup in under an hour, and we have already seen an increase in AOV from adding an additional order bump, accepting crypto and the new reporting has been extremely helpful for our leadership team.
CEO and Founder of Onfolio
“I’m getting that ‘kid in a candy store’ feeling. Hands-down best purchase decision I’ve ever made. Thrivecart is amazeballs.”
MJI Solutions
Upgrading to ThriveCart Pro+ transformed how I run my business affiliate setup became seamless, reporting improved drastically, and features like multiple order bumps and subscription management finally gave me the flexibility I needed to scale effortlessly.
Founder of Passive Income Journeys
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Still looking for answers? Visit our support page or our blog for updates on newest features and integrations!
Yes. ThriveCart gives you full control over the reminder emails your customers receive. You can add your branding, adjust the tone of voice, and include direct links so customers can quickly fix payment issues. This makes the experience seamless and on-brand while improving recovery rates.
You set the rules. Choose how many times payments should be retried and at what intervals to match your business strategy. This flexibility allows you to strike the right balance between recovery attempts and customer experience.
Yes. Dunning supports all major credit cards and every payment gateway integrated with ThriveCart. No matter how your customers pay, failed transactions are handled consistently and automatically.
Absolutely. Every dunning email includes a secure link that takes customers directly to a page where they can update cards or payment information in seconds. There are no extra logins or unnecessary steps, just a smooth experience that keeps subscriptions active.
Dunning is available with ThriveCart Pro+.