Failed Payment Recovery (Dunning)

Turn failed payments into recovered revenue with automated retries and reminders. Keep subscriptions active, reduce churn, and stabilize your recurring income without lifting a finger.

How does this helped our sellers?

75K+

Businesses powered

Representing 1.5% of the creator economy, people trust ThriveCart to grow their business & boost revenue.

70M+

Products Sold

Sell your digital products, courses, 
T& physical products to a growing audience with tools designed to scale your business, fast.

8B+

In Processed Sales

Driven by high-converting checkouts, upsells, & optimized funnels used across 1000s of businesses.

How does Dunning help you boost revenue?

Recover more revenue automatically

Stop leaving money on the table when payments fail. ThriveCart’s smart retry system automatically attempts charges multiple times and sends branded reminder emails to customers until the issue is fixed, so revenue that might have been lost flows right back into your account.

Reduce subscription churn

Most churn isn’t intentional, it’s caused by expired cards or declined payments. ThriveCart’s dunning helps subscribers update their details quickly and securely before a rebill fails, keeping more customers active and reducing unnecessary cancellations.

Save hours of admin work

Chasing payments manually is time-consuming and awkward. With automated retries, reminders, and customer self-service links, ThriveCart eliminates manual follow-ups so you and your team can focus on growth, not debt collection.

Protect long-term growth

Healthy recurring revenue is the backbone of a predictable business. By reducing churn and recovering failed payments automatically, ThriveCart’s dunning helps you stabilize income, forecast growth with confidence, and scale without worrying about leaks in your subscription model.

$495

One-time payment

ThriveCart Standard

Includes

Premium add-ons

Live Chat Support

$19/month

Dedicated Slack Channel

$499/month

0% fees on sales and 24/7 – 365 world 
class support.

$495

One-time payment

$495

One time payment

Standard + $295

(annual)

Most Popular

ThriveCart Pro+

(Recommended)

Includes

Premium add-ons

Live Chat Support

$19/month

Dedicated Slack Channel

$499/month

0% fees on sales and 24/7 – 365 world 
class support.

Standard + $295

(annual)

$790

then $295/year from year 2

Pro+ + $195

(one-time)

Advanced LMS

Ultimate Bundle

All features from Pro+, Learn+

Includes

Premium add-ons

Live Chat Support

$19/month

Dedicated Slack Channel

$499/month

0% fees on sales and 24/7 – 365 world 
class support.

Pro+ + $195

(one-time)

$985

then $295/year from year 2

What our customers say about us

I more than doubled the conversion rate – it was more like 4x or 5xing. Going from a third-party, scammy-looking checkout page to my own branded one really helped. And I loved ThriveCart’s dashboard. Being able to so easily see metrics let me make better decisions powered by data.

Picture of GEMMA BONHAM-CARTER
GEMMA BONHAM-CARTER

Course Creator School and The Passive Project

I was considering Kajabi and Kartra platforms, but if I built my house on that platform I’d be paying over $1,800 per year. And when you’re starting out you want to bootstrap.

Picture of DAMA JUE
DAMA JUE

ThriveCart expert and strategist

I do all the marketing and we’ve got a decent team of ten different people, and all I have to worry about is content and my podcast. ThriveCart has been an incredible boost for us and allowed us to publish this incredibly meaningful content that’s helped thousands of people.

Picture of CHRIS HUNTLEY
CHRIS HUNTLEY

Course creator and owner of TheRiseToTheTop.com

I’ve released ebooks and online courses through ThriveCart. I’m planning on exploring more complex sales funnels soon.

Picture of KEVIN FIEDLER
KEVIN FIEDLER

YouTube marketing coach

It is so easy to setup a sales page or funnel, checkout and bump order with this software. They have a build in “page builder” with all the necessary components and you can simply duplicate your products to create new similar funnels.

Picture of KEITH E.
KEITH E.

Web consultant

The team got Pro+ setup in under an hour, and we have already seen an increase in AOV from adding an additional order bump, accepting crypto and the new reporting has been extremely helpful for our leadership team.

Picture of DOM WELLS
DOM WELLS

CEO and Founder of Onfolio

“I’m getting that ‘kid in a candy store’ feeling. Hands-down best purchase decision I’ve ever made. Thrivecart is amazeballs.”

Picture of MICHAEL IPPERSIEL
MICHAEL IPPERSIEL

MJI Solutions

Upgrading to ThriveCart Pro+ transformed how I run my business affiliate setup became seamless, reporting improved drastically, 
and features like multiple order bumps and subscription management finally gave me the flexibility I needed to scale effortlessly.

Picture of CHRISTINA
CHRISTINA

Founder of Passive Income Journeys

Ready to grow your online business?

Get everything you need to launch fast, scale smart, and own your business today without the monthly fees.

Frequently asked questions

Still looking for answers? Visit our support page or our blog for updates on newest features and integrations!

Can I customize the dunning emails?

Yes. ThriveCart gives you full control over the reminder emails your customers receive. You can add your branding, adjust the tone of voice, and include direct links so customers can quickly fix payment issues. This makes the experience seamless and on-brand while improving recovery rates.

You set the rules. Choose how many times payments should be retried and at what intervals to match your business strategy. This flexibility allows you to strike the right balance between recovery attempts and customer experience.

Yes. Dunning supports all major credit cards and every payment gateway integrated with ThriveCart. No matter how your customers pay, failed transactions are handled consistently and automatically.

Absolutely. Every dunning email includes a secure link that takes customers directly to a page where they can update cards or payment information in seconds. There are no extra logins or unnecessary steps, just a smooth experience that keeps subscriptions active.

Dunning is available with ThriveCart Pro+.

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