This week’s release is all about clarity, control, and convenience, from helping vendors reach customers faster to expanding our professional template library and making financial reporting simpler and more intuitive. From direct Customer Hub access and new industry templates, to better tax filtering and a cleaner Accounting menu, these updates streamline how vendors manage payments, taxes, and design, all in one place. Every change is designed to save time, reduce friction, and help you run your business more efficiently.
Summary:
- Send Customer Profile Link: Email customers their Customer Hub access directly from your dashboard for faster payment updates.Â
- New Industry Templates: Leadership Development & Financial Consulting: Two new long-form + checkout designs added to the ThriveCart gallery.Â
- View & Export Tax Transactions by Region: Filter tax data by country and export detailed regional reports.Â
- New Accounting Menu Layout: Invoices and Tax Reports moved into a dedicated Accounting section for easier access.Â
- Account-Wide Timezone Setting: Set a unified timezone for all reporting and users in your account.
Send Customer Profile Link – Faster Payment Recovery, Less Friction
When a customer’s payment fails or their card expires, every minute counts. The longer it takes for them to update their details, the greater the chance of losing that renewal altogether. Until now, vendors couldn’t directly resend Customer Hub access links to customers who lost the original email, creating unnecessary friction and delay. With this new Send Profile Link feature, you can help customers update their payment details in seconds, right from your vendor dashboard. No support requests, no searching through old emails, and no risk of exposing sensitive data.
How it works
- Open the customer’s profile in your ThriveCart dashboard.
- Click the new Send Profile Link button.
- ThriveCart automatically emails a secure Customer Hub link to that customer’s email address.
- The customer clicks through and updates their payment details safely inside their Hub.
- You’ll see an on-screen confirmation that the link was sent successfully.
Email example:
Hi [Customer Name],
You requested access to your Customer Hub. Use the button below to securely view your purchases, update payment details, and manage your subscriptions.
[Access My Profile]
The [Vendor Name] Team (powered by ThriveCart)
Why it matters
- Faster payment recovery as customers can take action instantly without waiting for support.
- Secure access since ThriveCart sends the link directly and vendors never view or handle private URLs.
- Reduced churn and lost renewals since faster access means more recovered subscriptions and happier customers.
- Less support overhead so your team spends more time growing your business.
This feature is especially useful for subscription-based businesses, where even a short delay in updating payment information can lead to a missed rebill.
👉 Available now for all ThriveCart users.
You’ll find the new Send Profile Link button inside each customer’s profile view.
New Industry Templates – Leadership Development & Financial Consulting
Your first impression matters, especially when you’re selling expertise. Whether you coach teams, consult with organizations, or provide high-value advice, your sales and checkout pages need to inspire trust. That’s why we’ve expanded our template library with two new industry sets designed for professional creators: Leadership Development and Financial Consulting.
These new long-form and checkout templates help you sell faster and look more credible right from the start, without hiring a designer or developer.
What’s new
Each industry set includes both a long-form sales page and a matching checkout page, purpose-built to convert. Leadership Development Template, ideal for executive coaches, HR consultants, and training programs focused on team growth and performance. Financial Consulting Template, created for financial advisors, accountants, and consultants offering premium sessions, audits, or courses.
Each layout includes professionally structured sections for storytelling, social proof, benefits, and clear calls to action. You can easily customize content, swap images, and change colors directly inside the ThriveCart builder.
Why it matters
- Professional design without the cost of custom work.
- Launch in minutes by choosing your industry, adding your copy, and publishing instantly.
- Consistent branding between your sales and checkout pages for a seamless customer experience.
- Optimized for conversion using proven design patterns built for clarity and trust.
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These templates are part of our growing Creator Industry collection, with more on the way, including Cybersecurity, Nutrition Coaching, and Digital Marketing.
👉 Available now for Pro+ users with Stripe Connect+.
Find them under Sales Page Templates and Checkout Templates in your template gallery.
View & Export Tax Transactions by Region
Understanding where your sales and taxes are coming from is key to running a compliant, data-driven business. That’s why we’ve introduced regional filtering and export options in your tax report, giving you clear insights into performance and tax obligations per country.
Previously, users could only view a single all-in-one tax report, which made it hard to isolate data by region. Now, you can instantly filter results by country, see totals for that region, and export only the data you need.
How it works
- Navigate to Accounting → Tax Report.
- Use the new country filter to view transactions and taxes collected by region.
- The total tax amounts at the bottom of the table update automatically to reflect your selection.
- Click Export to download a report for that specific country or select All for a global report.
This update makes it easier to file taxes locally, send regional reports to your accountant, or analyze how specific markets are performing.
Why it matters
- Actionable insights with instant visibility into your tax data by country.
- Easier reporting with targeted exports that match your accountant’s requirements.
- Better compliance with simplified VAT, GST, and sales tax filing.
- Less manual work so you can focus on scaling, not spreadsheets.
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👉 Available now for all ThriveCart users. Find it under Accounting → Tax Report.
New Accounting Menu – Cleaner Navigation for Invoices & Tax Reports
Managing your finances inside ThriveCart just got simpler. To make financial workflows more intuitive, we’ve created a dedicated Accounting section, moving invoices and tax reports out of general settings and into one easy-to-access hub.
This update gives vendors a clearer way to manage their financial records, exports, and reporting tools, making the process faster and more organized.
What’s new
When you open your profile dropdown, you’ll now see a new Accounting menu. Inside, you’ll find two dedicated tabs.
Invoices lets you view, download, and manage all account invoices in one place. Tax Reports allows you to run reports, apply regional filters, and export your data directly.
The new layout is simple, intuitive, and built around how most businesses expect to find their financial tools.
Why it matters
- Streamlined workflow that keeps everything finance-related in one clear section.
- Faster navigation so you can find invoices or reports instantly.
- Better organization for smoother financial management.
- Future scalability as this new structure sets the foundation for upcoming accounting improvements.
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👉 Available now for all ThriveCart users. Access it from your profile menu under Accounting.
Account Wide Timezone Settings
As your business grows across time zones, maintaining consistent reporting across your team becomes essential. This update introduces the ability to set a fixed timezone for your entire account, ensuring all reports, dashboards, and analytics stay perfectly aligned.
Previously, ThriveCart reporting was adapted automatically to each user’s device timezone. While this worked for individuals, it sometimes created mismatched data when multiple team members operated from different regions.
Now, account owners can choose a single timezone for all users, guaranteeing everyone sees the same data at the same time.
How it works
- Go to Settings → Account-wide settings → Finances.
- Select your preferred timezone from the dropdown or keep the default device-based option.
- All reports, analytics, and time-sensitive features will now follow your chosen timezone.
This setting also applies to features such as coupon start and end times, countdown timers, Learn content dripping, and split-test durations.
Why it matters
- Unified reporting so everyone sees the same numbers, no matter their location.
- Accurate data syncing that aligns perfectly with third-party tools and analytics.
- Reduced confusion by eliminating date or time discrepancies between users.
- Total control to choose the setup that fits your business best.
👉 Available soon in a staged rollout.
You’ll find it in Settings → Finances once enabled for your account.
That’s What’s New… What’s Next?
ThriveCart is home to more than 65K+ creators, whilst our unique product offering, Pro+, now supports over 30,000 merchants. It is our latest product release aimed at giving you and your business the greatest functionalities and capabilities in the industry. New features and updates will come thick and fast, so make sure you sign up to our mailing list and to our Facebook Community for the latest developments.
Not yet a Pro+ customer? Click here to upgrade. Â
Already a Pro+ customer?
Please note that as a Pro+ user, you will not be able to take full advantage of the sales revenue-generating and advanced reporting features if you have not configured your existing products with Stripe Connect+ and enabled it on your products. Click here to learn how to configure Stripe Connect+ in less than 5 minutes.