Update 17/09/24: Cookie Settings & tracking fix…

It’s Tuesday, which means it’s update time!

Development has been hard at work on backend processes this past week, but we’re happy to report a new feature and a bug fix for you! 

**New** Custom Affiliate Cookie Lengths now available: Users wanting to set custom affiliate cookie lengths to specific affiliates can now do this from an affiliates profile directly. When a product’s affiliate settings are set to “affiliate default”, the chosen cookie expiration rules from affiliates profiles will apply. 

**Fixed** Transaction showing as unknown product for upsell purchase: Some users reported upsell purchases were being tracked as “unknown product” in the dashboard. This was related to how customers were navigating upsells, such as refreshing the page,  clicking “back” during the transaction process, or clicking “decline” after already paying for the upsell. This has been resolved and upsells will now detail the correct product name that was purchased. 

If you have any questions, you can always reference our help docs for guidance or reach out to support via this form and we’ll be in touch.

Have a great week!

All the best,
The ThriveCart Team

Other articles you might find interesting

Clearer Product Management & Smarter Subscription Filtering

This week’s release focuses on clarity and control, making it easier to manage growing product catalogs and better understand subscription lifecycle states. From more precise product ...
Read Article

10 ClickFunnels Alternatives in 2026 (Cheaper, Faster, Easier to Use) 

ClickFunnels may be a dominant name in sales funnel software, holding 55.8% market share in this category. However, its pricing and complexity lead many online ...
Read Article

7 Best Kajabi Alternatives in 2026 for Course Creators and Coaches

Building online courses or running a coaching business? Kajabi might be one of the first platforms you’re thinking about using. Its features include courses, landing ...
Read Article

5 Gumroad Alternatives in 2026

Selling digital goods, online courses, coaching, or a mix of digital and physical products? Gumroad has been a go-to for independent creators for years, but ...
Read Article

Ready to grow your business with ThriveCart?

Whether you’re launching your first offer or optimizing your 10th funnel, ThriveCart gives you the tools, control, and leverage to grow a business that’s built to last.