Update 17/09/24: Cookie Settings & tracking fix…

It’s Tuesday, which means it’s update time!

Development has been hard at work on backend processes this past week, but we’re happy to report a new feature and a bug fix for you! 

**New** Custom Affiliate Cookie Lengths now available: Users wanting to set custom affiliate cookie lengths to specific affiliates can now do this from an affiliates profile directly. When a product’s affiliate settings are set to “affiliate default”, the chosen cookie expiration rules from affiliates profiles will apply. 

**Fixed** Transaction showing as unknown product for upsell purchase: Some users reported upsell purchases were being tracked as “unknown product” in the dashboard. This was related to how customers were navigating upsells, such as refreshing the page,  clicking “back” during the transaction process, or clicking “decline” after already paying for the upsell. This has been resolved and upsells will now detail the correct product name that was purchased. 

If you have any questions, you can always reference our help docs for guidance or reach out to support via this form and we’ll be in touch.

Have a great week!

All the best,
The ThriveCart Team

Other articles you might find interesting

What’s New in ThriveAcademy, End of May 2026: A Week of Updates You’ll Want to Know About

Since launching ThriveAcademy, the feedback from creators has been incredible and we’ve been listening to every bit of it. The team has been shipping improvements ...
Read Article

6 Safe Online Payment Methods for Businesses in 2026 (And How to Use Them)

Payment fraud isn’t just a customer problem. It’s a business revenue problem. Data from the 2026 AFP® Payments Fraud and Control Survey shows that 76% ...
Read Article

How to Build a High-Converting Sales Funnel in ThriveCart (Quick Step-By-Step Guide)

Max, a London-based entrepreneur and business coach, had built something special. His stock market and crypto trading courses were attracting students from across the UK ...
Read Article

How to Create an Online Course That Sells: 10 Steps to Success

Online education is now a $221 billion industry worldwide, and it’s still growing. By 2030, over 1.2 billion people are expected to be learning online. ...
Read Article

Ready to grow your business with ThriveCart?

Whether you’re launching your first offer or optimizing your 10th funnel, ThriveCart gives you the tools, control, and leverage to grow a business that’s built to last.