Update – abandoned cart email bug fix

Happy Tuesday! As usual, our team has been hard at work, and we’re excited to share a fix that’ll improve your and your customers’ experience.

  • Fix: Previously, we had captured a user’s email when entered on the checkout page. Then, if they later viewed a checkout page and didn’t enter their email that time, we still sent an abandon cart email using the email they had originally entered, even if it was in potentially a completely different checkout flow. This no longer occurs.

Don’t forget, your feedback is invaluable to us. If you encounter any issues or have suggestions for further improvements, make sure to reach out to us at support@thrivecart.com so we can appropriately track your report. And you can always submit feature requests at featurerequests.thrivecart.com. We’re here to ensure your experience with us is nothing short of excellent!

Stay tuned for more updates coming your way soon. Thank you for being a part of our journey!

Other articles you might find interesting

Sales Tax, Simplified: More Built-In Compliance, a Clearer Fee Structure

Sales tax tools are now available on every ThriveCart plan – here's your guide to getting started and staying tax compliant.
Read Article

ThriveCart Just Earned the Highest Level of Payment Security Certification – Here’s What That Means for You

Your customers' payment data is in safe hands. ThriveCart has earned PCI DSS Level 1 status, the highest standard in payment security.
Read Article

How to Create an Online Course That Students Actually Finish (Step-by-Step)

Read a step-by-step guide to creating an online course - from choosing your topic to launching with a community that keeps students coming back.
Read Article

Introducing ThriveCart’s New Monthly Pricing Model: More Flexibility, Same Revenue-Boosting Power 

ThriveCart now offers monthly pricing, giving merchants the flexibility to try the platform, see results, and grow with confidence – without a lifetime commitment on ...
Read Article

Ready to grow your business with ThriveCart?

Whether you’re launching your first offer or optimizing your 10th funnel, ThriveCart gives you the tools, control, and leverage to grow a business that’s built to last.