Update – abandoned cart email bug fix

Happy Tuesday! As usual, our team has been hard at work, and we’re excited to share a fix that’ll improve your and your customers’ experience.

  • Fix: Previously, we had captured a user’s email when entered on the checkout page. Then, if they later viewed a checkout page and didn’t enter their email that time, we still sent an abandon cart email using the email they had originally entered, even if it was in potentially a completely different checkout flow. This no longer occurs.

Don’t forget, your feedback is invaluable to us. If you encounter any issues or have suggestions for further improvements, make sure to reach out to us at support@thrivecart.com so we can appropriately track your report. And you can always submit feature requests at featurerequests.thrivecart.com. We’re here to ensure your experience with us is nothing short of excellent!

Stay tuned for more updates coming your way soon. Thank you for being a part of our journey!

Other articles you might find interesting

Smarter Notifications & Clearer Tax Reporting

We’re kicking off the new year with updates focused on clarity, control, and efficiency across your ThriveCart account. From reducing email overload for merchants and affiliates, to ...
Read Article

What Is a Checkout Payment Gateway (And How Does It Boost Revenue)?

Ever wondered why so many eager shoppers abandon their carts at the very last second? You spend hours optimizing your website and crafting the perfect ...
Read Article

Stablecoins for Businesses: The Growth Opportunity You Shouldn’t Ignore

What if your business could add 7% more in sales instantly? Now what if you could do this with no risk, while eliminating chargebacks, and ...
Read Article

7 Tools Your Landing Page Creator Must Have in 2026

In 2026, a landing page creator is no longer just a digital canvas for pretty designs; it’s the engine room of your sales strategy. Just ...
Read Article

Ready to grow your business with ThriveCart?

Whether you’re launching your first offer or optimizing your 10th funnel, ThriveCart gives you the tools, control, and leverage to grow a business that’s built to last.