Update – API subscription cancellation and success page links bug fixes

It’s Tuesday, and we have a couple of bug fixes for you:

Success page links – in some cases, links the customer would use to receive their purchase may have gone missing from the success pages if you were using the “send to URL” fulfillment method. This only affected people who changed the product fulfillment method after choosing a checkout template in the Enhanced editor.

If a product was created using the “display invoice” fulfillment method and a template was chosen, this was locking-in the template for the success page, and adjusting the fulfillment settings would not retroactively adjust the pre-set success page with the success links. While this has been resolved when using the “send to URL” fulfillment method, our devs are still investigating this issue when using the “add them to my membership site” method.

API subscription cancellation – you may have encountered a rare error saying that you “must match customer IDs” in order to cancel a subscription via API. This should be fixed now.

We’ll be back soon with more updates and features for you – until then, keep thriving!

Other articles you might find interesting

August 5 Incident Postmortem

August 5 Incident Postmortem
Read Article

ThriveCart Academy vs Podia: Which Platform Is Right for Course & Community Creators?

Evaluating ThriveCart Academy and Podia? Read this post to help you decide which platform is better for course creators.
Read Article

Platform Updates: Late July 2026

Read the latest updates and fixes to ThriveCart and ThriveCart Academy, from the second half of July 2026.
Read Article

How Dr. Destini Copp Runs Two Businesses (And Turns Free Events Into Over $600,000 In Real Revenue) With ThriveCart

See how Dr. Destini Copp runs both her B2B and B2C businesses in ThriveCart, and uses free events to generate $600,000+ in revenue.
Read Article

Ready to grow your business with ThriveCart?

Whether you’re launching your first offer or optimizing your 10th funnel, ThriveCart gives you the tools, control, and leverage to grow a business that’s built to last.