Home > How ThriveCart Works > Failed Payment Recovery (Dunning)
Turn failed payments into recovered revenue with automated retries and reminders. Keep subscriptions active, reduce churn, and stabilize your recurring income without lifting a finger.
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Stop leaving money on the table when payments fail. ThriveCart’s smart retry system automatically attempts charges multiple times and sends branded reminder emails to customers until the issue is fixed, so revenue that might have been lost flows right back into your account.
Most churn isn’t intentional, it’s caused by expired cards or declined payments. ThriveCart’s dunning helps subscribers update their details quickly and securely before a rebill fails, keeping more customers active and reducing unnecessary cancellations.
Chasing payments manually is time-consuming and awkward. With automated retries, reminders, and customer self-service links, ThriveCart eliminates manual follow-ups so you and your team can focus on growth, not debt collection.
Healthy recurring revenue is the backbone of a predictable business. By reducing churn and recovering failed payments automatically, ThriveCart’s dunning helps you stabilize income, forecast growth with confidence, and scale without worrying about leaks in your subscription model.
Custom pricing tailored to your business. Contact us for a quote.
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Yes. ThriveCart gives you full control over the reminder emails your customers receive. You can add your branding, adjust the tone of voice, and include direct links so customers can quickly fix payment issues. This makes the experience seamless and on-brand while improving recovery rates.
You set the rules. Choose how many times payments should be retried and at what intervals to match your business strategy. This flexibility allows you to strike the right balance between recovery attempts and customer experience.
Yes. Dunning supports all major credit cards and every payment gateway integrated with ThriveCart. No matter how your customers pay, failed transactions are handled consistently and automatically.
Absolutely. Every dunning email includes a secure link that takes customers directly to a page where they can update cards or payment information in seconds. There are no extra logins or unnecessary steps, just a smooth experience that keeps subscriptions active.
Dunning is available with ThriveCart Pro+.