Failed Payment Recovery (Dunning)

Turn failed payments into recovered revenue with automated retries and reminders. Keep subscriptions active, reduce churn, and stabilize your recurring income without lifting a finger.

How does this helped our sellers?

75K+

Businesses powered

Representing 1.5% of the creator economy, people trust ThriveCart to grow their business & boost revenue.

70M+

Products Sold

Sell your digital products, courses, 
T& physical products to a growing audience with tools designed to scale your business, fast.

8B+

In Processed Sales

Driven by high-converting checkouts, upsells, & optimized funnels used across 1000s of businesses.

How does Dunning help you boost revenue?

Recover more revenue automatically

Stop leaving money on the table when payments fail. ThriveCart’s smart retry system automatically attempts charges multiple times and sends branded reminder emails to customers until the issue is fixed, so revenue that might have been lost flows right back into your account.

Reduce subscription churn

Most churn isn’t intentional, it’s caused by expired cards or declined payments. ThriveCart’s dunning helps subscribers update their details quickly and securely before a rebill fails, keeping more customers active and reducing unnecessary cancellations.

Save hours of admin work

Chasing payments manually is time-consuming and awkward. With automated retries, reminders, and customer self-service links, ThriveCart eliminates manual follow-ups so you and your team can focus on growth, not debt collection.

Protect long-term growth

Healthy recurring revenue is the backbone of a predictable business. By reducing churn and recovering failed payments automatically, ThriveCart’s dunning helps you stabilize income, forecast growth with confidence, and scale without worrying about leaks in your subscription model.

ThriveCart Standard

Great to get started

Checkout & Cart

  • Customized Cart and Checkout Pages
  • Checkout in 100+ Countries

Sales & Funnels

  • Unlimited Products & Funnels
  • 1 Bump Offer
  • 1-Click Upsells & Down Sells
  • Advanced Funnel Automation
  • A/B Split Testing
  • Abandon Cart Recovery

Payments & Billing

  • Integrations with Payment Processors
  • Buy Now Pay Later, Split Pay, Pay-As-You-Like & Subscription Billing

ThriveCart Academy Starter Plan

  • Unlimited Courses/Students
  • Up to 2,000 Community Members
  • Up to 10 Communities
  • Gamification/Quizzes/Certificates
  • 100 GB Video Storage
  • 2 GB Max File Size per Video
  • HD Streaming (1080p) and More..

Integrations

  • 100+ Direct Integrations

0% fees on sales and 24/7 365 world class support.

$47/month

30-Day Free Trial

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Enterprise

ThriveCart Enterprise

For high-volume sellers

Includes everything on Pro+, plus:

  • Includes ThriveCart Pro+
  • Tailored implementation & onboarding

VIP Service

  • White-Glove Setup
  • Dedicated Account Manager
  • Platform Migration
  • Priority Support & Fast Response
  • Quarterly Strategy Reviews

Enterprise Scale

  • Volume-Based Processing Rates
  • Unlimited Team Seats
  • Multi-Brand & Marketplace Support
  • Custom API & Integration Support
  • Headless for Platforms

Advanced Control

  • Enterprise SLAs
  • Advanced Security & Compliance
  • Custom Contract Terms

ThriveCart Academy Scale Plan

  • Unlimited Courses/Students
  • Unlimited Community Members
  • Unlimited Communities
  • Multi Branded Communities
  • White-Label Branding
  • Unlimited Video Storage
  • 10 GB Max File Size per Video
  • 4K Streaming
  • Team and Multi-Admin Access
  • Custom Domains and More

Custom pricing tailored to your business. Contact us for a quote.

Custom

VIP Service

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Frequently asked questions

Still looking for answers? Visit our support page or our blog for updates on newest features and integrations!

Can I customize the dunning emails?

Yes. ThriveCart gives you full control over the reminder emails your customers receive. You can add your branding, adjust the tone of voice, and include direct links so customers can quickly fix payment issues. This makes the experience seamless and on-brand while improving recovery rates.

You set the rules. Choose how many times payments should be retried and at what intervals to match your business strategy. This flexibility allows you to strike the right balance between recovery attempts and customer experience.

Yes. Dunning supports all major credit cards and every payment gateway integrated with ThriveCart. No matter how your customers pay, failed transactions are handled consistently and automatically.

Absolutely. Every dunning email includes a secure link that takes customers directly to a page where they can update cards or payment information in seconds. There are no extra logins or unnecessary steps, just a smooth experience that keeps subscriptions active.

Dunning is available with ThriveCart Pro+.

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