Customer hub tweaks and more

We’ve rolled out a number of updates and improvements to the platform today – let’s go through what’s changed!

What’s changed?

We have fixed a problem with the customer hub – the area your customers can access to view and manage their purchases, subscriptions and payment details! – where cancelling their subscription wouldn’t work if you didn’t have an email set on your product for support. We fixed a glitch with Ontraport where, for those with a great many tags, not all of them would pull through and show as available to use. We fixed a rare problem where the option to revoke access to your membership site when a customer refunds didn’t always trigger.

For customers on mobile devices, we made some spacing and alignment tweaks to our modal cart to tighten things up and make them more consistent.

We even increased the loading speed of affiliate links more than 20%!

Every week we roll out many tweaks and improvements like this, and we’re always working on new features and functionality for the platform! Stay tuned for more.

Updates coming soon

If you have any questions, please feel free to reach out to our support team here.

Enjoy!,

Other articles you might find interesting

August 5 Incident Postmortem

August 5 Incident Postmortem
Read Article

ThriveCart Academy vs Podia: Which Platform Is Right for Course & Community Creators?

Evaluating ThriveCart Academy and Podia? Read this post to help you decide which platform is better for course creators.
Read Article

Platform Updates: Late July 2026

Read the latest updates and fixes to ThriveCart and ThriveCart Academy, from the second half of July 2026.
Read Article

How Dr. Destini Copp Runs Two Businesses (And Turns Free Events Into Over $600,000 In Real Revenue) With ThriveCart

See how Dr. Destini Copp runs both her B2B and B2C businesses in ThriveCart, and uses free events to generate $600,000+ in revenue.
Read Article

Ready to grow your business with ThriveCart?

Whether you’re launching your first offer or optimizing your 10th funnel, ThriveCart gives you the tools, control, and leverage to grow a business that’s built to last.